At Teepeg, we take great pride in delivering your order with both speed and security. Orders placed before 3pm Monday-Friday will be dispatched that same day providing payment has been accepted and the item(s) are in stock – If there any issues with an order or a product that has been ordered, we will contact you at the earliest opportunity.
All orders placed after 3pm will be processed on the next working day. Orders placed over the weekend or on a bank holiday will be processed on the next working day.
Once payment has been accepted you will receive an order confirmation via email (this email may drop into your junk folder if we have not been added as a safe sender), a further email will follow once the order has been dispatched which will contain tracking information.
When checking out, if your country of delivery does not appear, please email info@teepeg.com for a bespoke shipping quote.
🎁🎄 CHRISTMAS 2024 - LAST POST DATES 🎁🎄
UK
📦 Free & Express Postage - Thursday 19th December
📦 Next Day Guaranteed - Friday 20th December
EUROPE & WORLDWIDE
📦 Friday 6th December
UNITED KINGDOM
FREE DELIVERY
- Orders over £44.95.
- Royal Mail Tracked 48 Service.
- Please allow 2-3 working days for delivery..
- Tracking details will be emailed upon despatch (this email may drop into your junk folder if we have not been added as a safe sender).
EXPRESS DELIVERY
- Express Delivery cost £4.99.
- Royal Mail 24 Tracked Service.
- Allow 1-2 working days.
- Tracking details will be emailed upon despatch (this email may drop into your junk folder if we have not been added as a safe sender).
- Orders must be placed Before 3pm any orders placed after 3pm we will endeavour to send that day but cannot guarantee.
- Orders placed after 4pm will be sent on the next working day.
- All orders placed over the weekend or on a bank holiday will be despatched on the next working day.
- Please note our working hours are Monday – Friday 9am-5pm – No orders are despatched over the weekend or on Bank Holidays.
ROYAL MAIL NEXT DAY GUARANTEED
- Next Day Guaranteed cost £12.50.
- Royal Mail SD1 Tracked and Signed For Service.
- Tracking details will be emailed upon despatch (this email may drop into your junk folder if we have not been added as a safe sender).
- Orders must be placed Before 3pm any orders placed after 3pm we will endeavour to send that day but cannot guarantee.
- Orders placed after 4pm will be sent on the next working day.
- All orders placed over the weekend or on a bank holiday will be despatched on the next working day.
- This service cannot be used for guaranteed Saturday Delivery.
ROYAL MAIL SATURDAY DELIVERY
- Saturday Delivery cost £15.00.
- Royal Mail SD1 Tracked and signed for Service.
- Tracking details will be emailed upon despatch (this email may drop into your junk folder if we have not been added as a safe sender).
- Orders must be placed Before 3PM on Friday for Saturday Delivery.
- Saturday Delivery can be selected on orders from Monday to Friday – Orders using this service will be despatched on the Friday to guarantee Saturday delivery.
EUROPE
- Delivery charge is £10.
- Prices listed on the website exclude UK VAT.
- Royal Mail International service (some are tracked, some are signed depending on the country your order is being delivered to).
- Tracking details will be emailed upon despatch (this email may drop into your junk folder if we have not been added as a safe sender).
- Orders can be tracked using the tracking number provided either on the Royal Mail website or with the local postal service.
- Please allow 5-10 working days for delivery (this does not include any delays in customs).
- Some deliveries, depending on the service required for specific destination countries will require a signature upon delivery.
- Import duties and local taxes may apply upon receipt of orders shipped outside of the United Kingdom. These duties and taxes are beyond our control as they are set by the customs authority of the destination country and depend on a number of factors, these include the country of origin of the purchased product, local VAT rates and local import taxes. It is the responsibility of the customer to pay any and all charges if and when asked to by local authorities - if the parcel is rejected or not collected by the receiver the customer will be liable for the postage costs.
REST OF THE WORLD
- Delivery charge is £15.
- Prices listed on the website exclude UK VAT.
- Royal Mail International service (some are tracked, some are signed depending on the country your order is being delivered to).
- Tracking details will be emailed upon despatch (this email may drop into your junk folder if we have not been added as a safe sender).
- Orders can be tracked using the tracking number provided either on the Royal Mail website or with the local postal service.
- Please allow 7-14 working days for delivery (this does not include any delays in customs).
- Some deliveries, depending on the service required for specific destination countries will require a signature upon delivery.
- Import duties and local taxes may apply upon receipt of orders shipped outside of the United Kingdom. These duties and taxes are beyond our control as they are set by the customs authority of the destination country and depend on a number of factors, these include the country of origin of the purchased product, local VAT rates and local import taxes. It is the responsibility of the customer to pay any and all charges if and when asked to by local authorities - if the parcel is rejected or not collected by the receiver the customer will be liable for the postage costs.